View Full Version : Warranty Service
skip0911
10-15-2005, 09:42 PM
After a month of trying to deal with my local Hummer Dealer I became so frustrated that I told them I would go to another Dealer to purchase my new H2. The Dealer promptly advised " Good luck getting Warranty work done here as I would not be welcome."
Is it true that a Hummer Dealer can deny Warranty Service on a vehicle purchased from another Dealer?
skip0911
10-15-2005, 09:42 PM
After a month of trying to deal with my local Hummer Dealer I became so frustrated that I told them I would go to another Dealer to purchase my new H2. The Dealer promptly advised " Good luck getting Warranty work done here as I would not be welcome."
Is it true that a Hummer Dealer can deny Warranty Service on a vehicle purchased from another Dealer?
HUMMERcustoms.com/TAZ
10-15-2005, 11:09 PM
NNNNNNOOOOOOOO!!!!!!!!!!!
Tried it on Me and they got aqainted with the national customer service real quick although I ended up buying but during intial looking I prepared deals as far away as North Carolina.
Just backing up what I wanted to get from them.
I told them face to face that if I had to have a national customer service rep meet Me at the dealer every time I was coming for an oil change they would do what I asked or get tired enough to buy the H2 from Me and I could go get something else new most likely another new H2 and We can start all over again.
So right now call the national customer service and tell them about Your experience so that it is documented that You are trying to spend $50,000 with GM who is having financial trouble and looking like it could go broke and this dealer is doing the oppisite of generating good will and confidence in GM in general because of His short sightedness and personal greed.
Ask for a case n umber and then demand that they call the dealerand talk to them and give them a case number of Your contact with national customer service. do it up front and right away and they will treat you like a champ once someone n Hummer headquaters calls the owner or GM and paints a picture for them of what they will do.
TAZ
skip0911
10-15-2005, 11:19 PM
Thanks for the quick reply. I will make the call first thing Monday Morning.
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