news on the cracking plasitc trim

[Grandman]

This is from high up in Hummer , I have found my upper trim cracking and went to the real source for an answer and here is what i recieved .


Marv,
That has been an issue since day one and it pisses me off. GM has about 7 to 10 people returning the H3 everyday for that. I have bitched, done presentations, and complained at the quality meetings every week. I have both Japan and Mexico complaining of it Globally. I have a fix for the issue, but since it is already cracked you may still see some of this. I will improve though.

New parts have been tooled and will break into production in mid March, service parts will follow shortly there after. I will try and assist your dealer in getting a set of these as early as possible. I will check tommorrow to see when Service Parts will have them. If thats takes a while, I'll check the plant.

[Mike E]

What do you mean by upper trim?

[Grandman]

There is another thread about this with a photo showing the tirm im talking about . Up on the roof line at the front . Im having the same problem so i contacted some one i know inside Hummer .

F5 said a fix is coming so i checked with some one inside that should know about it . As all ways F5 is correct .

[TexasRTR78]

I was curious 'bout mine so I went out and checked....YUP, mine is separating and looks to be "old" in appearence...can't really tell if it's cracked 'cause its dark outside. Would not suprise me if it is, though. I am going be getting my first oil change soon so this is just something I will have to add to the list of "fix 'ems" for the dealership.

[wannabeH3]

pictures

[partsguy]

Maybe one of these.

[HoKC]

Isn't that the famous yellow submarine photo.

[jp's-h3]

I've also had probs. w/ this. It was fixed under warranty. what is the fix and, when will it take place? will this be a recall for all H3's? Thanks!

[Grandman]

I posted the note i got back . Mid March it says and i dont know but i think it is only to repair the cracked ones , not a total recall .

That yellow H3 is at Siler lake here in Michigan . He post here now and then . Hurf

[gc2488]

"Me too." One of these plastic roof rail "runners"
had a crack and the other wasn't snug against the windshield.
It took a month to get a replacement part in,
but my dealer (Jerry Seiner in Salt Lake City, Utah)
replaced it last week and it was a pleasure to be there
for service. Good job, GM and Jerry Seiner employees.

Picture:
http://www.crum.ws/crum/H3service/a043_left_top_trim_cracked_800x600.jpg

I hope Hummer can iron out little design problems like this
and make the H4 design and introduction as good as the H3
(quiet luxurious ride, great stock off-road setup,
and style). Even more clearance like the original Humvee, please...

[Grandman]

This message just came on the plastic rails .


Grandman, I just recieved a note this morning that Service parts won't be available until May. The second tier supplier went belly up (another reason why we need to protect manufacturing in the US) and now we need to move the tools. The production parts are moved to the end of March.

If I can snag a set of parts, I will let you know.

[fourfourto]

Originally posted by Grandman:
This message just came on the plastic rails .


Grandman, I just recieved a note this morning that Service parts won't be available until May. The second tier supplier went belly up (another reason why we need to protect manufacturing in the US) and now we need to move the tools. The production parts are moved to the end of March.

If I can snag a set of parts, I will let you know.


That sucks im waiting for my right side .Its still on there good no rattles or vibrations.

[HummerJim]

No cracks - maybe because I've used the Low - Gloss Grey Label Armorall (not so easy to find anymore) on all my plastic a few times, but in the interim it would seem the black Permatex High Heat Silicone (comes in an orange tube) would fill in the crack without notice - it is also a low shine silicone filler & I've used it on firewalls around wires many times.

[jp's-h3]

Originally posted by gc2488:
"Me too." One of these plastic roof rail "runners"
had a crack and the other wasn't snug against the windshield.
It took a month to get a replacement part in,
but my dealer (Jerry Seiner in Salt Lake City, Utah)
replaced it last week and it was a pleasure to be there
for service. Good job, GM and Jerry Seiner employees.

Picture:
http://www.crum.ws/crum/H3service/a043_left_top_trim_cracked_800x600.jpg

I hope Hummer can iron out little design problems like this
and make the H4 design and introduction as good as the H3
(quiet luxurious ride, great stock off-road setup,
and style). Even more clearance like the original Humvee, please...

nice to see another H3'ER from salt lake. I also bought my H3 from Jerry Seiner Hummer!
We should try to get a local H3 club going!
If intrested let me know! JP'S-H3

[H3inAZ]

Ours also had a crack in the same area on the drivers side.

[MyxH3]

WOW thanks for the heads up. I just went and looked at mine and both sides are cracked. I will notify my dealer on Monday so they can record it. THANKS GANG

[f5fstop]

This thread has jinxed my roof rail. I swear last week I checked and it was ok. Today, when getting in I noticed a crack, just like in the photo on the driver's side only.
Guess I'll wait until they get the fix out before bothering the dealer. http://www.elcova.com/infopop/emoticons/icon_frown.gif

[TexasRTR78]

Well, I went out and had a better look...it's cracked. So, called the dealer since my oil light came on today...he said to just bring it by whenever...we'll see how it goes I guess.

[DarthKarl]

Originally posted by f5fstop:
This thread has jinxed my roof rail.

x2

I'm in the same boat, I know the last time I washed the rig (about a week or so ago) they were fine. I took a look at lunch today and they're cracked on both sides.

[Surferjo]

I think i would like to join the roof crack club also.

http://www.surferjo.com/temp/roof%20crack.jpg

For those who may not know exactly where to look.
http://www.surferjo.com/temp/roof%20crack%202.jpg

[Kid Shyleen]

I never noticed that mine is cracked also, until I read this thread. Thanks for bringing it up and keeping us updated. My service guy didn't seemed surprised when I told thim about this. I guess its all over. So, put me in the club...are there any decals?

[f5fstop]

GM's communication to the dealers in regard to the cracked roof rails.
This message is being issued due to numerous inquiries on the availability of the revised luggage carrier side rails to correct the cracking condition on the front corners. Unfortunately it will be mid May when both the side rails and revised 'A' pillar moldings will be available to correct not only the cracks, but provide a better fit between the two parts. Any side rails replaced with the current stock could crack again, so if a customer agrees, it is best to postpone the repair. I will provide another message with the revised part numbers just as soon as they are available.

[DarthKarl]

Thanks again, f5fstop!

[GaryW]

I swear just the other day mine was fine. Tonight while pumping gas I looked again and sure enough on the drivers side it was cracked. Guess I will put some clear Silicone on it until the fix is available...

[Bill1065]

Guess I'd look into some thin flexible plastic trim at an auto store as a temporary fix if I discover mine cracked. Sometimes you'll be surprised at what you can find at a Pep Boys.

By the way I guess you guys have door guard edge protective strips on your H3s? I just purchased some at a Pep Boys recently. Since my H3 is black the thin strips look like part of the vehicle.

[Jake]

mine is cracked also

[ketcat]

I'm also on the cracked list. Oop's that sounds bad.

[fourfourto]

I hope they make enough replacments?

[f5fstop]

Originally posted by fourfourto:
I hope they make enough replacments?

Good point. I'm going to send my service manager a case of Bud. http://www.elcova.com/infopop/emoticons/icon_biggrin.gif

[DarthKarl]

Originally posted by ketcat:
I'm also on the cracked list. Oop's that sounds bad.

http://www.elcova.com/infopop/emoticons/icon_biggrin.gif

Here's another case of cracking

[NEOCON1]

darth is turnin me into a crack addict http://www.elcova.com/infopop/emoticons/icon_biggrin.gif i need more now man

[DarthKarl]

Originally posted by NEOCON1:
need more now man

OK, but this is it http://www.elcova.com/infopop/emoticons/icon_biggrin.gif

[H3HUMVEE]

shweeeet ... http://www.elcova.com/infopop/emoticons/icon_biggrin.gif

[HummerB]

hell yeah! ill have some crack if that is what it looks like!

[NEOCON1]

its the middle of the night man but can i get some more http://www.elcova.com/infopop/emoticons/icon_wink.gif

[1COOLH3]

I've been on vacation but I found this in my GM Dealerworld info at work today:

Subject: 2006 HUMMER H3 Luggage Carrier Side Rail Cracks
Message #: HUS20060089

2006 HUMMER H3 Luggage Carrier Side Rail Cracks
Terry Nicholas (586) 947-****

This message is being issued due to numerous inquiries on the availability of the revised luggage carrier side rails to correct the cracking condition on the front corners. Unfortunately it will be mid May when both the side rails and revised 'A' pillar moldings will be available to correct not only the cracks, but provide a better fit better fit between the two parts. Any side rails replaced with the current stock could crack again, so if a customer agrees, it is best to postpone the repair. I will provide another message with the revised part numbers just as soon as they are available.

[Aqualight]

Add me to the list too. Drivers side cracked.

[Steve - SanJose]

Still watching for cracks (of all types), but none on my H3 so far.

S.

[MarK M]

add me to the list too... i just saw mine cracked on both sides.

I'll wait until mid may.

[fourfourto]

They ordered mine last oil change , Im bringing it in on next tuesday for service(and the rail came in) so im letting them replace passanger side they said If It cracks again that after march .They would replace the complete rail assembly with the updated parts..Drivers side still good.

[sltbluh3]

add me to list both sides are cracked

[NM H3]

Driver side is cracked here too.

[UNOMYFLO]

2 days ago I was fine I have ben looking at them.

We had a cold snap here in GA mid 20's and bam today I saw the drivers side cracked...looks the same as in all the pics posted same angle length everything.

I bet those in super warm climate dont have the problem. I think the front of both rails are installed under stress when the temp fluctuates and the plastic expands and contracts that area is obviously the weakest link.

I have a call into the HUMMER Manager in Jax and he didnt know about the problem but now he does..

I will wait for both a pillars and bot side rails and have them do all 4 at once.

M

[f5fstop]

I talked with my dealer yesterday, scheduling a trip into the dealership today (new decoder motor http://www.elcova.com/infopop/emoticons/icon_biggrin.gif). He had never heard of the PI on the side roof rails, just stated they were backordered and not sure when he would get them in.
I guess even in the Detroit area, the customers have to educate the dealers on what bulletins and PIs are in the system for the vehicle.

[wcm4804]

Slap some 3M sealer on it till may...

[Ipedog]

I'm joining the club! http://www.elcova.com/infopop/emoticons/icon_rolleyes.gif
Checked last night and the drivers side is cracked. Didn't check pass side, but it probably is too. Both will get replaced under warranty anyway... http://www.elcova.com/infopop/emoticons/icon_frown.gif

[hot4u]

Count me in my H3 is cracked on the drivers side also. The only problem so far I'll just wait for thr fix

[socalH3]

Add another one to the list. Anyone else getting a loud buzzing noise since the crack? It seems to only happen when there is a strong cross wind and your traveling about 60-70mph. My local dealer tried a silcone temp fix. Didn't work and now I have silicon residue bordering the A-pillers. As for the warmer climate owners not having this issue, not the case. I live in San Diego, my H3 has never seen cold.

[yat74]

Cracked here, both sides in front

[fourfourto]

Just talked to dealer .All old style rails were sent back and not to be installed.They said I will get a notice in the mail similar to the one on the rear washer pump.(they replaced that today)Also fixed loose taillight.rotated tires oil change I got a tahoe as a loaner .
My next oil change will be around May hopefully they have the new rails in by then ,the service guy(nice guys over at ramp)said the rails will be replaced with complete sets.

[UNOMYFLO]

80 degrees in SE GA today was 37 3 days ago.

well guess what these are cracking due to expanding and contracting.

last week the gap where the crack is ws 1/4" perhaps more.

today I looked at it and guess what the gap is less than an 1/8" to the point I cant even see the crack the expansion has pressed the gap in the crack together and the crack is now under the top of the a=pillar trim piece.

no wondeer they are all cracking once the mounting bolts are tightened down and the piece expands the area cracks and we all have the same area once it gets hot the piece gets 1/4" longer.....

was very surprised to see this I had no idea the plastic would shrink and grow that much it all makes sense now...perhaps crappy plastic, they must be re tooling them with a harder durometer plastic to keep the shrinking and expansion down or at least I hope they are...if not (if they used the same plastic it will keep happening)

Oh and the gap on my pass side was always a bit tighter cold or hot...with it being so hot today the 2 parts damn near were touching eachother........


with the temp fluctuating so much here it was very noticable...looks like the inside of the top rails were bowed up off the roof a bit also.

****ty plastic IMO

UNO

[J6Niner]

Both rails cracked here also. Other than looking terrible, has anyone noticed any problems (ie leaks, etc) caused by the cracks???

[f5fstop]

Originally posted by J6Niner:
Both rails cracked here also. Other than looking terrible, has anyone noticed any problems (ie leaks, etc) caused by the cracks???

As been stated many times, there is no problem with water leaks, these rails are not water tight and not designed to prevent any water intrusion into the vehicle. In fact, they make one of the best places to run wires from one end of the roof to another end.

[Mike E]

Both are cracked on mine as well. Another trip to the dealer. I'm glad they're less than a mile from the house!

[superior_H3]

Just noticed mine has officially cracked. :eek:

[HIHUMMER]

Made me look...mine's cracked on the passenger side.:( :mad:

[ziemann]

Yep, drivers side, here....

Lets just think of it as "a character flaw"....

:D

[The Green Lantern]

here's a pic of the new trim.

[HIHUMMER]

Trim colors don't match now. Guess when I get mine fixed I'll just have to Line-X it.;)

[Agriv8r]

linex:D

[marin8703]

mine were cracked and i got them changed, but there is still a 1/4 inch gap between the two pieces. I got them changed about 3 weeks ago, the new ones were already shipping, but I think they stuck me with the old version ones, or they put them on wrong.:mad:

[humdoug]

Does anyone know the actual replacement part numbers?

[yat74]

Both my roof rails are cracked in that area too. I brought the rig in for an oil change last week and had asked to have the rails ordered to have the work done at the same time. I got the GM shuffle instead, I told them that both my roof rails are cracked and needed to be changed out. From the looks of it they only removed the front pillar molding around the windshield and replaced the one missing screw cover on my marker lights. Both roof rails are still cracked and the the molding around the windshield looks worse then when I first took it in. This tells me they either didn't order the parts or they have no idea what they are doing or what a roof rail is, why do they lie its so frustrating....Now I'm pissed :mad:. Now I have to go back and hold their hand to make sure the work gets done.

[yat74]

Yes Part Numbers would be a big help...... anyone....:)

[The Green Lantern]

Yes Part Numbers would be a big help...... anyone....:)


Old part # - left/right - 15286618 & 15286619

New replacement part # left/right - 15905532 & 15905533

[f5fstop]

Tell the ignorant dealer to read the bulletins GM publishes:

Subject: Roof Rack Rail Cracked/Poor Fit (Replace Roof Rack Rail) #06-08-67-008 - (06/23/2006)



Models: 2006 HUMMER H3




--------------------------------------------------------------------------------

Condition
Some customers may comment that the left or right side windshield molding does not fit properly at the roof rack rail or that the rail has a crack in it.

Correction
Replace the roof rack rail. Refer to Luggage Carrier Replacement in SI.

Parts Information
Part Number
Description
Qty

15905532
Rail Asm Luggage Carrier (Left)
1

15905533
Rail Asm Luggage Carrier (Right)
1

11569959
Bolt
7 Per Side (One Per Package)


Warranty Information
For vehicles repaired under warranty, use:

Labor Operation
Description
Labor Time

B9795*
Replace Left Roof Rack Rail
0.4 hr

B9796*
Replace Right Roof Rack Rail
0.4 hr

*This labor operation is for bulletin use only. It will not be published in the Labor Time Guide.

[fourfourto]

Mine are in.:D No problem at the dealer
Having the dealer install them on friday along with the jack and a inspection.
A year goes fast :D 16,600 miles
Hope I get a good loaner for the day:cool:

[humdoug]

Tell the ignorant dealer to read the bulletins GM publishes:

Subject: Roof Rack Rail Cracked/Poor Fit (Replace Roof Rack Rail) #06-08-67-008 - (06/23/2006)



Models: 2006 HUMMER H3




--------------------------------------------------------------------------------

Condition
Some customers may comment that the left or right side windshield molding does not fit properly at the roof rack rail or that the rail has a crack in it.

Correction
Replace the roof rack rail. Refer to Luggage Carrier Replacement in SI.

Parts Information
Part Number
Description
Qty

15905532
Rail Asm Luggage Carrier (Left)
1

15905533
Rail Asm Luggage Carrier (Right)
1

11569959
Bolt
7 Per Side (One Per Package)


Warranty Information
For vehicles repaired under warranty, use:

Labor Operation
Description
Labor Time

B9795*
Replace Left Roof Rack Rail
0.4 hr

B9796*
Replace Right Roof Rack Rail
0.4 hr

*This labor operation is for bulletin use only. It will not be published in the Labor Time Guide.

The dealer is telling me the above parts numbers are for the 2007 H3. 2006 has different numbers. They have been wrong before and can be this time also.

[PackerFever]

I called MedVed in Denver today and they said that there is really no recall and theat they were just replacing them with the same part since GM has not done anything since they said the parts would be out in May. I reminded him that he got that info from me and tht I now have the part numbers and the GM Bulletin. He said oh let me look. He then entered in the part numbers that FStop provided and said oh, We will order them and you can come in next week. :rolleyes:

Thanks you Fstop

[f5fstop]

The ignorance of dealers, it sometime amazes me. :D

Yes, it is the same part number for the new rails as used on 2007 H3s. It is the same part! The bulletin clearly states 2006 H3 vehicles. Does the dealer think that all new part numbers are issued for each new model year vehicle? Hell no...they are issued for each new part release, and if the part(s) is carried over for a new model year, it will have the same part number.
Tell the dealer to read the damn bulletin or you will be reporting him to Hummer customer assistance, and if you get a JD power survey, you will note on the survey the dealer is an idiot.

The part was redesigned to correct a problem (cracking), and the new part is supposed to be more robust and not supposed to crack. Therefore, GM will carry the same part over and use in on the '07 vehicles, and they might use it on the '08 vehicle. Probably 75% of the parts are the same number between the two model years.

Sorry for the ranting, and I'm not ranting at anyone on the board, but I had a few conversations with idiot dealer service managers today, and I'm truly amazed that any of them can wipe their arses with two hands and a mirror.

[DarthKarl]

I called MedVed in Denver today

The guys at Medved (from sales to service) are the biggest scumbags and dip$hits on the planet.

Its an embarassment to have them as a Hummer dealership.

I'd drive to Colorado Springs or Casper, WY to avoid those jerks anyday of the week.

[Wisha Haddan H3]

The guys at Medved (from sales to service) are the biggest scumbags and dip$hits on the planet.

Its an embarassment to have them as a Hummer dealership.

I'd drive to Colorado Springs or Casper, WY to avoid those jerks anyday of the week.

x1000

[fourfourto]

Mine were replaced today they also replaced the pieces along the front windshield. Nice tight fit.:D

I got a 2007 Suburban loaner and they gave it back to me washed :cool:

[PackerFever]

Got mine replaced today. Seems to fit a lot better at the top joint. The windshield trim still fits kind of "off" but it is fine.

They also replaced the Jack. From the invoice. "GM is making available a redesigned vehicle jack for certain H3's. This new Jack has been designed to increase Jack durability in the evne tof repeated use under cetain conditions."

All work was covered under warranty as was the rental. They gave me a 2007 Black on Black H3. Base package, I am glad I got the Lux for ourselves. I like the adjustable seats, leather, and everything else. Driving an Automatic was kind of wierd at first too...... kept hitting the ghost clutch. :rolleyes:

Medved Service mentioned that they did not know about the new part being available until I clued them in. However Derek did take care of me, I really don't have any complaints about this visit. Still some grime stain on the headliner from a previous visit, (fingerprint marks) I forgot to tell them until they end of the day and they said they would take care of next time, , ....I had to go.

[Agriv8r]

we are replacing them on the lot before they are sold. trying to catch em all, but a couple have made it past. parts are easy to get, even easier if you contact the parts department..they will order them and then they should set the service appointment when the parts come in...try it that way and see if it works at other dealerships..:D

[Hmmm2]

Are the roof rails supposed to be flush up against the A pillar molding .. fitting like a puzzle piece, or, is there supposed to be a small gap between the two? I have about a 1/4 inch gap between the connecting moldings.:confused:

[hmrlvr]

I have a gap there and they fit together crappy. When I put on my 2 marker lights, I put a screw through the pillar plastic into the roof plastic. I figured I couldn't make it fir worse. There is still a small gap but they sit flush now:cool:

[H3.007]

Greetings all!

I think my H3 passenger side rail or trim has finally cracked as I am hearing the rattle/flapping noise at highway speeds/wind conditions tat everyone mentions.

Was this problem covered under a recall/TSB? My warranty has expired so I am interested in determining if GM will replace it for free given the widespread nature of this problem.

Thanks!
Chris