Re: Brand new with a dented roof
 

Haven't had a chance to take pics yet. When I leave there is dew on the cars and when I get back it's getting dark. Tomorrow is saturday but I leave early...hopefully I'll have them by the afternoon....ban...geesh!

Re: Brand new with a dented roof
 

Here are the pictures of the dent....

Re: Brand new with a dented roof
 

really weird bump... hard to believe that dealer ignores that; this is expensive vehicle and they shoud definitely care

Re: Brand new with a dented roof
 

Dude, looks like a dent.

I'd tell that general manager that you want them to have it repaired, you know, like at dent wizard. I'd also remind them that you'll feel pretty screwed if they don't make it right. I seriously doubt that a couple of hundred dollars out of their pocket is worth not having you as a future customer.

Our Excursion had a leaking/chaffed coolant line that was going to cost 1200 bucks. It wasn't covered under the so-called bumper-to-bumper warranty. The general manager handed me the phone and after 1 call to Ford customer service reminding them that they installed the coolant lines and I wasn't happy. Well, Ford bellied up to the bar and paid it in order to keep me as a future customer.

Anyways, that's just my opinion. Don't let them screw you...you work hard for your money. Bad PR is bad for business and every business major knows it.

If the gen/man tries the "whole fleet has the same problem" garbage aks him if it's ok for you to go out and count all of the H3's with basketball dents on their roofs. Don't forget that your time is worth something also. Back and forth to the dealer. I'd remind them that I was starting to feel really Pi$$ed off as a customer.

I honestly think they'll make it right for you...if you insist that they do.

Re: Brand new with a dented roof
 

Holy Crap ! ! !

I've never seen one that bad before.....That looks like an honest to God dent..... Not some weenie ass warpage like I'm talking about...

Re: Brand new with a dented roof
 

guys that isnt a dent thats a tactical basketball holder. You know in case your going cross the Rubicon and happen to find some basketball nets and happen to feel like playing basketball. Hahah!!!!!!!! Seriosuly if the dealer says they make it worse if they try to fix it i'd demand some kinda cash back for that. And i know in Florida you can, but cant you legally return the vehicle within a certain amount of days for all your money back.

Re: Brand new with a dented roof
 

That's what I was thinking. Should be able to get some kind of cash back or new vehicle out of it.

Re: Brand new with a dented roof
 

We're just so used to it w/ you...:giggling: ;)

I've seen the weird issue on the roof before, and it's relatively minor - most complaints actually come from the 'factory dented doors' (just do a search)...

The dent Gunner is talking about is hard to see even if you're looking for it, but in certain light and w/ certain colors is more obvious.

Those pics look BAD though - I'm not sure how a dealer could say that 95% of vehicles come like that - is there another dealer in your area? Although, the other dealer will say it's just damage, not from the factory, and not under warranty. How long did you have it before you noticed?

Re: Brand new with a dented roof
 

Re: Brand new with a dented roof
 

I honestly think if you take your vehicle down to the dealer and show the HMFIC what the problem is exactly...and remind them them that they need to make things right...they'll will!

Re: Brand new with a dented roof
 

What's the HMFIC?

Re: Brand new with a dented roof
 

I picked it up on a friday afternoon and noticed the dent on Saturday AM. I called my sales person immediatly and was told about the whole 'warpage' thing.

Re: Brand new with a dented roof
 

The most annoying thing is that GM/Hummer customer support is backing the dealership just on their word that it's a common 'warp' from the factory. I wish I had an email address to attach those pictures...i'm sure that would change their minds!

Re: Brand new with a dented roof
 

I noticed it on my '06, immediately, as well as the door creases. I looked very closely at both issues, and found that they were not dented, but the way the metal was pressed out during manufacture.

I see your red H3, and it does look like a dent, but looking at my H3, out of my upstairs window, I see the same thing in the same place. I know it isn't dented, but from a certain view at a certain angle, it looks terrible.

I never thought much about these issues, until I read this thread, so figured I'd chime in and let you know you're not alone.

Re: Brand new with a dented roof
 

head mother f***** in charge :OWNED:

Re: Brand new with a dented roof
 

What he said!

Re: Brand new with a dented roof
 

Re: Brand new with a dented roof
 

Non specific...no real help...I like that! Either way, let us know if you gave the general manager a chance to solve the problem or if you went over his head. I'm really interested in the dynamics behind getting your $hit fixed.

Re: Brand new with a dented roof
 

Are you sure the owner of the prius thats parked next to you didnt do it? :giggling:

Re: Brand new with a dented roof
 

My theory is that "Basketball Jones" bought a FJ...a few months ago...then one day he reads the Hummer forum...he heads down to his local Baltimore dealer and sees exactly what Hummer has to offer...you know, all the things he's been missing out on...and in disgust...sees red aka your Hummer, and head-butts your dream machine!

:mad: