Re: Onstar Diagnostic Report
 

I have never missed a report and never gone a month with out them emailing me telling to sign back up even though I still have 4 months left.

Re: Onstar Diagnostic Report
 

Been hit or miss for me. Have had to call 2x to be reinitiated. No reason given by Blond Star:popcorn:

Re: Onstar Diagnostic Report
 

I get the OnStar reports via email (last one was 3 weeks ago) but when I try to register the H3 with the My GM site it says my VIN is invalid.

Re: Onstar Diagnostic Report
 

I got that too, gave it more than the time they said it could take for the VIN to be updated in their database. Contacted customer support and it was working the next day.

Re: Onstar Diagnostic Report
 

Same for me. The vin was invalid, send them an email and the next day it was all working.

Re: Onstar Diagnostic Report
 

Yeah, yeah .. that's right .. a Tech 2. I think I have one around here somewheres <looking around me>. :giggling:

Thanks f5fstop! It was worth us asking. :giggling:

Re: Onstar Diagnostic Report
 

Ok, per Onstar, the system is down in some areas. I told them one week, if no report, my next call would be to cancel the account.

Re: Onstar Diagnostic Report
 

If we all complain, that should get their attention! I am pretty good at keeping track of my oil changes, but it is annoying to be told you will recieve monthly diagnostic reports and then don't recieve them. :rant:

Re: Onstar Diagnostic Report
 

They haven't missed sending a report to me yet.

Re: Onstar Diagnostic Report
 

HEY !

JUST got home and I received someone elses report...

COOL

:dancingbanana: :excited: :perfect10s: :clapping: :popcorn: :grouphug: :rant: ;)

RYD

Re: Onstar Diagnostic Report
 

Got mine on 10/18 :D

and I'm still getting the report for the H3 I traded in too:clapping:



The only time I had problems was when the cable company - who's my online provider started their automatic spam blocker. I had to copy the header info from the email and send it to their "this is not spam" address. Then things were ok after a month.

Re: Onstar Diagnostic Report
 

Now that's a little disturbing. :eek: (:giggling:)

Re: Onstar Diagnostic Report
 

Its from a visit to a dealer that I test drove the H-3 but didn't buy a 3 there...

RYD

Re: Onstar Diagnostic Report
 

I called up yesterday to tell the problem to Onstar. They said that it had been sent.
?
Well they sent another yesterday and told me that it would now show up around the 20th of the month. I said fine and sure enough, it arrived on the 20th, yesterday, without any issue.

Let's see what happens for November.

Re: Onstar Diagnostic Report
 

Surprise, surprise! Sure enough in my inbox today was my diagnostic report. Maybe they can make it two months in a row. :giggling:

Re: Onstar Diagnostic Report
 

I received one for Aug. Did not receive Sept.'s. I emailed them in mid Oct. inquireing about it. Here's their reply...

"Thank you for taking the time to e-mail OnStar.

We apologize, but due to some system issues we were not able to send you your latest OnStar Vehicle Diagnostics email. We are currently working to correct these issues and expect to be able to send it to you within the next two weeks. Your email will contain current vehicle information when you receive it. We are sorry for any inconvenience this may have caused you."

Haven't received one yet.

Re: Onstar Diagnostic Report
 

my first one came last Friday.

Re: Onstar Diagnostic Report
 

Mine Showed Up Today. Within a couple of days of my previous ones