Re: ATTN: H3 Brand Quality Manager
 

I agree they should put in the cast iron case.

And please don't take this the wrong way.... I heart beebee and all you've done for the trails and hummers, but as for the part eluding that the differential put you in danger far from help, I just cant see that as a valid point to your argument.

We all make decisions to go offroading and we put ourselves in the above mentioned dangers. I think that you should leave that point out of your argument to hummer and just stick with the reliability and excessive falure rates so they can't try to discredit you on that one point and therefore not pay attention to your very valid argument. Wheeling is risky and obviously you guys were prepared and had a back up plan to get out of there, etc. I/ we here know you are more than responsible and prepared wheeler.

I am just bringing this up an an editing thing so they can't put any bullets into your letter.

Good luck with the whole warranty thing, don't forget how much you love your hummer and your hummer family in stressful times! I am optomistic that they will take care of it for you, you may have to rattle some cages though. Take care.

Re: ATTN: H3 Brand Quality Manager
 

Good letter Beebs...

With regards to tires, mods etc - mine is standard base model running 32" tires and my front diff went on me around 3mths ago - my car was in the dealer for 4 WEEKS as no parts in the Middle East and according to Service Manager - GM U.S.A had none in stock either... WTF? :rant:

As a result of the dealer trying to use the original casing - the car has now been in the dealer for 3 weeks, and I don't expect to get it back for another 2-3 weeks while they wait for a complete new diff assembly including the casing.

So... apart from the fact the diff's are a known problem, it's obviously considered okay for a customer to be without a car purchased new from the company for over 2 MONTHS due entirely to the front diff? :rant: :rant:

Yeah, my dealer screwed up, but if the diff was good in the first place it wouldn't have happened. ;)

I really do hope someone in GM takes notice... otherwise, they'll lose sales for those that are gonna buy a car for use off-road and do a bit of research first!!

Cheers
JFF

Re: ATTN: H3 Brand Quality Manager
 

snap, justforfun, that does not sound fun haha. They havent given you an update on how much longer for the diff? You should ask them to get you the cast iron one that is in the H3 Alpha. And meanwhile while they have your H3 did they at least give you a loaner h3 to drive for the time being?

Re: ATTN: H3 Brand Quality Manager
 

Yep got a loaner H3 - slate blue - from them (after getting the dealer GM involved!)... we had an event planned when mine was "supposed" to be returned.... told them exactly what I was doing with it too... and to be fair, they didn't seem fazed! This is it below:



As for updates, they do keep me informed - service staff are excellent, but the workshop? :lame:

Contacted them today to see if they can get a cast iron one out here... took a bit of explaining as they didn't know much about it, but will see what happens... suffice to say, I aint gonna hold my breath!!!

JFF

Re: ATTN: H3 Brand Quality Manager
 

I'd like to know too. I assume it can be done, right? If it's just $90 plus labor, it can't be that bad, right? Not saying it should't be free via GM, but when I paid about $200 parts/labor to get the HD tie rods installed less than a week after I bought my H2, I didn't think too much of it. I also didn't think too much of it when I upgraded tires a few weeks later.


:iagree: It's not too far from claiming that the stock H2 is "dangerous" because the stock tires aren't as puncture-resistant or as good in the mud as some more-expensive tires (a $1,500+ upgrade); and GM does not provide a winch or winching gear stock for remote off-roading.
Thus, H2 owners might get stuck out in the boonies and become severely mauled by a bear. For that matter, no H3 (at least 2007) comes standard with the UCP and rocker panels.

I totally agree that these vehicles should come with a better front diff stock, but I also agree with Alan that the danger or being stranded argument (though not necessarily incorrect) won't likely get GM to act. It's far more of a safety stretch to them than defective brakes, airbag, etc. The basic point is: Will the H3 reliably do what GM claims it will do with the stock diff? If not, it's defective and should be fixed--same as with a defective radio or cd player.

Re: ATTN: H3 Brand Quality Manager
 

I saw someone post a good point about H3s being advertised, by GM, to tackle the Moab trails. Yet the tough Moab trails eat H3s differentials like nothing.

GM can't be responsible for everything. But they outta backup their Moab claims with vehicles that actually can do Golden Spike routinely without total failure.

Re: ATTN: H3 Brand Quality Manager
 

HAHAHA!!!!


I remember a long time ago(:giggling:) when this kind of H3 talk was considered TROLLING and got flamed for it.

:jump::OWNED::jump:


Coming soon to the H3 Forum: An "I TOLD YOU SO" Thread.:clapping:

Re: ATTN: H3 Brand Quality Manager
 

Maybe the H2 owners could provide rants about how inconvenient it is to wheel with us???:fdance:

Re: ATTN: H3 Brand Quality Manager
 

Not if you strap up :fdance:

Re: ATTN: H3 Brand Quality Manager
 

just take some H2's through 24 inches and have them be a sitting duck (no pun intended on the yellow ones) and well see which vehicle comes out on top haha

Re: ATTN: H3 Brand Quality Manager
 

There is a place for wheeling with the H3ers. For example, H2 guys that recently bought a new winch or tow strap should be encouraged to get comfortable with their new equipment. Wheeling with the 3s is a great opportunity for that.

Re: ATTN: H3 Brand Quality Manager
 

Very good point. I'm constantly watching those off-road & rock crawling competitions where the really good wheeling rigs are ones that can cross a stream. :rolleyes: :D

Re: ATTN: H3 Brand Quality Manager
 

CO,
Don't forget that wheeling with the 3ers can also provide you a real shot at getting some after-wheeling hotel room action South Carolina style!

Re: ATTN: H3 Brand Quality Manager
 

Someone on here has a pic of my SUT in about 3ft on teh Cane Creek Trail in Moab. no issues and no water inside. On the other hand I didn;t get a chance to try that in the H3 when I had it.

Re: ATTN: H3 Brand Quality Manager
 

HAHAHAHA!!!!!

The fight is gone. They are a beaten people.:OWNED:

Re: ATTN: H3 Brand Quality Manager
 

Yeah, we're scared of the depp water.

Re: ATTN: H3 Brand Quality Manager
 

Not.

Re: ATTN: H3 Brand Quality Manager
 

It's not even over the top of your tires light weight.....:fdance:

Re: ATTN: H3 Brand Quality Manager
 

Those are some awesome pics...reminds me of moose hunting off of quads back home.

Re: ATTN: H3 Brand Quality Manager
 

True. But my tires are 13" taller than the 24" supposed H2 barrier. Nice pic.