Re: They smoked in it
 

I would take it back. Totally unacceptable.

Re: They smoked in it
 

I knew it! Ken does smoke.

Re: They smoked in it
 

They will not replace the interior, I like the smoking in a caddy idea

Re: They smoked in it
 

Well, It's a Damn Good Thing They Didn't, FART IN IT! :eek: :)

Re: They smoked in it
 

Hmrlvr get his H3 back today. Hoping it's smoke-free .. keeping positive thoughts! :D

Re: They smoked in it
 

got it back as as I expected no smoke smell. The test will be next week after the rosey smell is gone and it's been baking in the sun for a while. We'll see. Short of the smoke incident, their service was great. Should I write a letter to the general manager or assume he's heard and just call it OK unless it starts to smell. I need to make sure they have on record the actual complaint. I did request the paperwork for the detail so I have that in my records but it's kinda vague.

Re: They smoked in it
 

They left a rosey smell now?! Those bastards! Tell them you want new car smell, your allergies are acting up.

Re: They smoked in it
 

yeah, or a SMOKEY FART!!!:D

Seriously I would call the sales manager and the service manager, explain if they dont know and let them know that you are pleased with the end results. then continue to use them and you will get much better attention from now on. when you call, make it positive, stay calm state your case and dissatisfaction, but then thank them for the assistance and the clean up. i have a good idea what the rest of you are thinking about writing, go ahead, but i know how it works. i am glad it is better now and hope it stays that way for you.:D

Re: They smoked in it
 

Rosy smell? What's crack smell like?

Did the dealer ever explain who/why was smoking in the customer's H3?

S.

Re: They smoked in it
 

:D:D:D

Re: They smoked in it
 

no:mad:

Re: They smoked in it
 

Demand to know! Then post here so we can all go there and point our fingers and say, that's the bad guy.

Re: They smoked in it
 

I know its not my Hummer but one time I took my 02 Z06 Vette in for service and when I got it back a few days later I noticed a new pair of Armani (womens) sungalsses in my console. I was thinking someone took thier woman out to lunch or dinner in my Vette. I never called and bitched I just kept the glasses....

Re: They smoked in it
 

I just received a call from the dealership asking me a bunch of rather vauge questions about my service and whether I was satisfied with "the end result". "Did your service writer do OK"? Blah blah blah. Are you kidding me? The end result?? What about the hassles to get to the end result?? I asked her to be sure to send me a written survey I could fill out with my concerns. In the end, all is well, but before the end, not so well:cool:

OH YEA, still smells rosey not smokey