Onstar Diagnostic emails have stopped.
 

My last report was in April. Onstar has no clue why I'm not getting the emails anymore. I've checked all my email settings, switched emails, made sure they weren't in my spam folder and still nothing!

Anyone have any suggestions?

Re: Onstar Diagnostic emails have stopped.
 

What day of the month do you normally get yours? I get mine on or about the 4th of the month. Never got the May report but got it for June. I have talked to a couple of others that didn't get a May report either so maybe yours will start up again.

Re: Onstar Diagnostic emails have stopped.
 

My last one was dated 5/22/2006

Re: Onstar Diagnostic emails have stopped.
 

Did you ever get anything useful in them? I continued to get mine during the period when OnStar my fuse was out. Thus, I was getting Diagnostic E-mails without OnStar getting any info from my vehicle. Seems like the diagnostic e-mail should have said something like: "Your OnStar ain't workin' mister!"

Re: Onstar Diagnostic emails have stopped.
 

LOL...you would think wouldn't you :rolleyes:

Re: Onstar Diagnostic emails have stopped.
 

I set mine up and gave my email but 2 months in I have yet to receive one.

Re: Onstar Diagnostic emails have stopped.
 

I got my truck in January and pushed the lil blue button. Got one email after that and nothing since. They even started me anew in their system and told me an email was sent on April blah blah, I never recieved it.
I get about 8 - 11 spams a day so I know my internet provider doesn't have a spam filter and I don't either and still no onstar reports....:confused:

Re: Onstar Diagnostic emails have stopped.
 

That is a pretty low number so your ISP probably has a spam filter and the ones you are getting are just the ones that get through. That doesn't mean your onstar report is definitely being filtered but could be.

Re: Onstar Diagnostic emails have stopped.
 

--Not really. I just thought it was a cool feature. I do like to see what the oil life meter says each month. I realized this weekend when I changed the oil that I stopped getting the emails. :)

Re: Onstar Diagnostic emails have stopped.
 

I signed up last August and have never received an email from them. I don't think it works in Mex, although the local GM dealer advertises that it does. Who knows?

Re: Onstar Diagnostic emails have stopped.
 

I have gotten an email report every month. :D Thanks in part to my mad email skillz, no doubt. Btw - I don't get spam, gmail rules! ;)

Re: Onstar Diagnostic emails have stopped.
 

LMAO! :D:D

Re: Onstar Diagnostic emails have stopped.
 

Push the blue button and ask them:D ;)

Re: Onstar Diagnostic emails have stopped.
 

OK I am not THAT dumb!!!!
When I push the blue button, nobody answers.
Not sure if it doesn't work, or if everybody is just taking a siesta! :p

Re: Onstar Diagnostic emails have stopped.
 

After the e-mails stoped I called them and two weeks later I got the e-mail.

Re: Onstar Diagnostic emails have stopped.
 

Hehehe, when you push the blue button nobody answers. That's funny. You should make an OnStar commercial. :D

Re: Onstar Diagnostic emails have stopped.
 

Buckets-o-Beers!:D;)

Re: Onstar Diagnostic emails have stopped.
 

but the nice lady always says "ONSTAR READY" eventhough nobody ever answers :rolleyes:

Re: Onstar Diagnostic emails have stopped.
 

Yeah, I stopped getting mine too :-(

Re: Onstar Diagnostic emails have stopped.
 

No Onstar in Mex. I still havenot recived mine, I belive you have to go to thier website

Re: Onstar Diagnostic emails have stopped.
 

When you setup the OnStar they didn't ask you about signing up for it? It is supposed to come every month on or about the date you signed up for it.

Re: Onstar Diagnostic emails have stopped.
 

yea new, i signed up but cannot access the website to login and no confirm emails or nothing? I got some more minutes and it is working just no emails on the truck

Re: Onstar Diagnostic emails have stopped.
 

I just checked, my last Onstar report came 5/22 - not that long ago. Been coming in around the 22nd of each month since I bought the truck, no missed months. Guess I'm just lucky?:cool:

Re: Onstar Diagnostic emails have stopped.
 

After further research on the providers site, Bresnan, they do have a default spam filter, which the suckers never informed me about. On top of that they have the default set to automatically dump any thing "they" think is spam.
They have an option to change it to put "spam" into a folder for three days and then auto-delete.

I turned it off and resigned up for Onstar online and my report came today.

Thanks HummerNewbie for making me think about this more :)
You were right after I turned off the filter for an experiment, I got about 50 spams, compared to the 10 or so that get through the filter.

Re: Onstar Diagnostic emails have stopped.
 

Yeah, spam really sucks but glad I could help. Check and see if the filter allows you to use black lists and white lists. If it does, you could put OnStar on the white list and it will always get past the filter.

Re: Onstar Diagnostic emails have stopped.
 

HAVE YOU HAD THE SERVICE MORE THAN A YEAR?