Service Department good news for a change
 

As everyone is aware I have been fighting with the service department for some time at Wright Hummer in Pittsburgh. They finally called me and said they reserved me a set of roof rails and will fix my vents, shock, radio, and they will even come pick it up from my work and deliver a rental for me. All it took was me referring the service department to this web site to see all the bad press they were getting. I got a sweet young lady call me this morning asking if they could, please, come pick it up and drop my courtesy car off. It is supposed to happen on Monday. I will let everyone know but thanks ELCOVA....

Re: Service Department good news for a change
 

glad to hear :jump:

Re: Service Department good news for a change
 

Interesting phenomena - perhaps we should all play that card as needed :perfect10s:

Re: Service Department good news for a change
 

That's why I started "Does your HUMMER Dealer read Elcova" thread....tis very effective!

:fdance:

Re: Service Department good news for a change
 

Good deal, Scouts Out!!! :jump: I'm glad the dealer came through for you!!!
The people here on the Elcova Forum have helped me beyond words, too!

Re: Service Department good news for a change
 

EXCELLENT IDEA!!!

ALWAYS KEEP YOUR DEALER INFORMED ABOUT THIS FORUM...

EVEN IN GOOD TIMES,

because if the bad times ever come to you, REMIND THEM EVEN MORE

RYD

Re: Service Department good news for a change
 

I had a similar experience. I mailordered yellow vinyl (?) tint for the fogs, it arrived as 4" diameter, fogs are 5". The vendor said "We'll contact the manufacturer, they'll contact you/send a correction." Nothing....nothing. Told them, "Whats up?"
Several weeks and I said stop, send money. Nothing. Sent another E-mail with, "I'm a member of CK5, with 35,000 paid membership." I told the vendor how important posts are in Forums. My money was refunded instantly.
I bought HOEN bulbs instead.:giggling:

Re: Service Department good news for a change
 

Nice job Scouts and congrats. Maybe they'll treat the rest of us who bought from them as well too.