cmb31078-We always honor GM employee and supplier. As a GM supplier YOU should know it is a set price on the invoice<so ther is no need "to work with the customer" the price is set....
I am very glad to know that your company makes quite a bit of profit and wish you many years of good fortune. I hope you do not have to defend yourself every time you can't assist a customer or client whatever the reason (YES IT HAPPENS TO US ALL ).
As for customer relations, our dealership has the highest CSI ratings in our area, this includes 3 other hummer dealers. But if it makes you feel better you can call us what you like.
I really hope you handle all that built up anger before the holidays, by the way Happy Holidays to you and all of yours.
Centerfire and Dan,
You have my appoliges,no more shouting (for now)
I learned a long time ago when i was just a salesperson never judge the customer by what they drive or what they are wearing. I have many return customers for that fact. Also have done many car deals at the kitchen table or at the job, Help them like you would help yourself.
Just for future slaps,kicks,bites and puns
HUMMERMAN--Director of sales
JAMBO--Sales manager
HUMMER OF MARIETTA
Thats for those of you out there that need or have the urge TO NEED TO KNOW.
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