Sorry do not have superchips model with me. it is in the shop. I will try to get it tomorrow so You can help Me figure out what is going on with this. I hope i get a more clear return email from superchips. Our induction guy was puzzeled also as to why it would not do more than just load tune and not allow tuning other thing as in shift firmness. I just got the email reply late today but, going to show it to Him and let Him call superchips.
Oh almost forgot no we do not have the spin balancer as We do not do enough custom designs to justify. Normally there is an off the shelf that works or a complete kit. We have turbo shops that Our forced induction guy can go and do things without us investing in the equip.
Plus You know it requires more than taking a 13mm wrench to custom build a turbo. You leave a feeling with Your remarks that You are way over simplifing the skills You have and the abilities You have in Your own comments. I do not know what i did to bring Your anger out, as it comes across that way. If that is not the case please excuse Me for misunderstanding Your reasons to discuss Our abilities which is irrelevant as We have Our business organised and all the areas covered and if not We will go hire someone who can fill that need. In fact Our grand opening was Feb. 2005 and have since added 2 more people and looking to add more soon so I guess We are doing something right. Forced Induction isa very small part of Our work. We are a full fledged customizing shop. I would not have thought that Me making comments on My personal experience lately would raise up another Spanish inquisition. I would think You would be the first to recognize that it is what it would look like or leave the impression of You seemingly needing to test Our skills or knowledge. Well for one Your quizzing the wrong guy We pay a guy to take care of forced induction.
Fortunately Your are not the people We have to please and as long as Our customers are happy then We must be doing something right.
Well I'm not a turbo specialists and the guy who would deal with customer to do something special may have to do more than swap housing an wheels. It could be adding a wheel with different pitches on them, researching the size of the housing needed as far as inlet aand outlet of exhaust side as well as compressor side. I'm not very astute in the forced induction area of turbo's although I'm learning very fast and the concept is easy to understand. That is why We hire people that know things We do not know yet. You more than anybody I would think would not overly simplify the discussion. What does that do but, make people wonder about Your capabilities. Turbo building is much tougher than You make it appear in Your comments but, maybe that is just how I perceive it and once again I will say if I perceive it wrong My appoligies.
I do know one thing I would not come on here and do what you did and try to bring up things to impune Your abilities or Your business. As in My case if the customer is happy then that is what counts and that is all that should count for You as well. We will not BS anybody if We try and cannot get it done We will tell them and they owe us nothing.
WEll i hope this is the end fo this and We can move forward and once again i ofer My appologizes if i interpreted Your wording or what You were trying to do.
TAZ
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05 H2 SUV cus. paint, Magnuson SC 6/12lb boost, cowl hood scoop, 12" dash touchscreen, GM elec. fans, HPTuners.com tuning soft., Dynatech headers dual catback exhaust Jet Hot chrome front to back Flowmaster Super 40's, Diamo 8 Karat rims & 325X60-20" Toyo, 4 OEM Captain seats Katzkins leather, rear console computer inside running all AV/NAV etc., Infinity component system 3 amps Tsunami Caps, rear flip down 12" monitor, headrest monitors, overhead console boost, fuel pressure, & A/F ratio gauges
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