I can tell you that Hummer is serious about their surveys. As I have stated before, I purchased my H2 from Lynch Hummer in MO. I gave them a very good rating in everything except dealing with the issue of a paint scratch that was there when I picked it up from the dealership (Lynch). The scratch will be fixed in Miami as soon as I can get there. Anyway, Lynch Hummer sent me a note stating that they are very sorry for anything they did which resulted in a less than perfect score. They also asked me to call them and give them the chance to resolve all problems I am having with the Hummer. Obviously they are receiving feedback about the surverys we fill out.
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