If they are factory installed, or dealer installed GM Accessories at the time of purchase, they are covered by your 3yr-36K warranty. The only reason they have for not honoring this warranty is if there is visible damage. Call your customer assistance number in your owners manual and complain.
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1999 AMGeneral H1 6.5TD BLACK Wagon e-Lockers Front and Back, Rubberduck4x4 RockTubes, Extended Undercarriage Protection,"Big Duck" 2" body lift/2 1/2" suspension lift, 41" IROK Radials on 17" Cepeks w/Rock Rims, (in process)Centered front diff, 3.08 gears, 12k Brakes and 12k halfshafts
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