Hummerstein, Sorry to hear about your problems. Do call Hummer directly, I have seen some members here got fast result. When you write Hummer, be sure to make your cover letter brief and clear to the point, neat like a business letter. In business, often people don't read or don't take long winded or hand written letter seriously, you can always attached the list of problems clearly marked 1, 2, 3, 4, etc, do not repeat any items unless you must. Months ago there was some guy here posted a long winded rambling letter complaining about the snow chain for the Hummer, if I get a letter like that on my desk, it goes to the bottom of the pile if I ever read it.
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