The only problem is when you are calling one of the girls a phone monkey, that is not called for. The girls in the front sales dept work really hard to try to help each and every customer and do take personally when they are called names (Phone Monkey) Maybe you would take it personally if someone called one of your employees an uncalled for name. If they made a mistake answering your question I apologize but they are only human and try to do the best they can.
Thank you, Ernie
BreathlessPerformance.com
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