I have the same alarm. It was a wasted $850 because it was nothing but problems. I took it back so many times I finally just quit using it and went back to the key fobs. When I was using it sometimes it would work good for a month then it would not lock the doors, or unlock them, lock one door. The remote start would not work from very fay away. Sometimes it would be running but the indicator on the remote would show it wasen't. I wanted it to work so bad because my wife kept ragging on me how much I spent on it. She would see some kid with one for a hundred bucks and say his works. I would tell her about all the features like works a mile away, pages you and all that stuff. Well anyway it's just in a drawer now. Maybe it was the installer. Hope you have better luck with yours.
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