Yeah, don't I know the dealer is full of it. They must really think I'm stupid, but in reality/in the long run, they are!
I don't quite understand them...if it is truly a warranty item...just fix the darn thing. They always act as if they are doing me some great favor.
Maybe they are losing money each and every time they have to do warranty work, and are under the gun to "not" perform any (or as little as possible) warranty work. Maybe that "please fill out the service survey with 100% satisfaction is really a plea for "please don't bring me any warranty work or it makes me look bad?!?!
Ric
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