I'm having a problem with my steering wheel getting off-center. After both of my recent Moab trips I've noticed on the drive home that my steering wheel is off center - at the 10 o'clock position. I took it to the dealer and they fixed it for free the first time. I just took it in again this week and they said it's not covered by the warranty since "alignment is normal wear/tear item".
Anyway, I've maintained that the car drives perfectly straight and that it must be something in the steering column. If it truly were out of alignment as bad as the steering wheel indicates I'd be driving in cirles. The dealer said:
"It is impossible for the steering wheel to be off-center when the car is in alignment".
Can someone verify if that above statement is actually true? I believe they are just trying to screw me for the $150.00 alignment job. I've escalated with Hummer customer service, but they just call the dealer who says to them "It out of alignment". Then cust service tells me that not a warranty item.
Tim - didn't you say you had this happen before too?
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