the loaner is provided by GM, not the dealer. Per GM guidelines, the bare minimum service would involve you getting reimbursed from GM for a vehicle you rented while your vehicle was in for a warranty repair. GM has numerous requirements for rental reimbursement with other car lines (such as a disabling warranty issue that takes more than 2 hrs to repair) that don't apply to the HUMMER brand. GM encourages the dealers(but can't require them) to take you out of the inconvenience loop and do all the paperwork behind the scenes. Some dealers will even give you a vehicle any time you bring it in for just an oil change(if you purchased the vehicle from them). All depends on the dealer....
|