It's thier way of "grading" dealerships to make sure they are providing good cusomer service. I work on the Real Estate side of GMAC and we do the same thing and make it marketable to public. It's called, Premier Service. Thier may be an incentive from GM to the dealership if they receive a certain percentage of excellent surveys returned.
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2008 Hummer H3 Alpha Adventure. Graphite Gray Metallic.
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