Jerry:
I had very similar problems with order status inconsistency
with one salesman at Jerry Seiner in South Jordan Utah
right when the H3 first came out. I canceled the order
and got a refund. Later, I found much better/thorough salesmen
(Matt and Lance) at the other Jerry Seiner dealer in Salt Lake.
So far so good (great). Maybe the first salesman was getting
bad info from his department, but that didn't excuse the
lack of callbacks and frustrating communication problems.
Getting the 6-digit order number and checking status with
Hummer directly is definitely the way to go;
It can expose lies. I was even given an incorrect shipment date
and details by the dealer, which conflicted with information
directly from the Hummer (800)732-5493 number.
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