well i talked to the dealership (kachina,az) and he made the suggestion that i must have long nails so i must have scratch the buttons so i was like "Dude" come on lets not be stupid! I might be a girl but lets not pass the buck here first of all i work in a hospital and my nails are no longer than most men... per Osha regulations and second of all im not the only one who has had this problem...than he told me that he would have to give GM some kinda of justafication on why this problem has happened and why it has to possible be replaced. What a *******! And I too have a 2004 chevy 4x4 with the stering wheel buttons and havnt had a problem with that one, maybe I just have been lucky and also my husband drives the truck. Im just a little bummed at the service guys reply..I just thought it was sorta messed up that he would redirect the blame on me, or suggest that its something my nails have done...how cheesssyyy
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