Congrats, VT!!!! Glad to see everyone is doing well. We definitely need to see some pics.
Hummertech - I didn't mean to dis you or dealers in general - I have a problem with mine in particular. There are some dealers that are better than others - JamesT will attest to that as well. When I had my alignment done, I was told that there was a range of values that were "ok," and as long as things were in that range, the alignment was good. Well, my numbers were in that range, but the rub was NOT ok with me - the dealer assured me it was normal. 3,000 miles later, I'm buying a new tire that's chewed up from a bad alignment.
I have been taken care of a lot better by Discount Tire than by my dealer. DC has gone out of their way to get me backordered tires, a new tire in 1 hour, fix any minor vibrations, etc. It's like pulling teeth to get things done at my dealer, such that each time I go in, I go in with a list - and about 60% of that list gets ignored, resulting in delays and what was supposed to be a 2 hour appt taking 5 days (this has happened multiple times now). It's at the point that I'm willing to live with a lot of H2 nuances that are repairable via warranty (like loose door seals) just so I won't be without my truck and stuck driving a crappy rental for a week.
Bottom line? I need to find a new dealer, but with the next closest one being a 4 hour drive away, I don't see that happening anytime soon. YOU need to move to SA, we could use some good service down here.
Stacy