I contacted Hummer and they negotiated a deal w/ the dealer to get me back on the road, aka off road
. After three weeks downtime I am back wheelin' in some sand dunes and am quite happy to have my rig back. The dealer had no idea what the problem was and only could respond saying that several defective T Cases were shipped from Mexico to Hummer. The nature of the defect is not being disclosed.
As for my dealer, "Hummer of Bellevue" they continue to be the most disorganized and rude business I've ever had the misfortune of dealing with.
Hummer Customer Service was helpful in getting the new T Case to my dealer; however, there was really a lack of empathy or understanding that I was upset by the service, or lack thereof, that I was receiving from the dealer.
Thanks to everyone for the ideas and suggestions. I would have been waiting at least another month If I hadn't had my attorney fax the restitution letter to GM.
To any people condsidering purchasing an H2... The slogan "There is nothing else" should really read "Buy something else"
Think LEXUS for excellent customer service, quality engineering and great resale.
Think Jeep Rubicon for 4 wheelin' capability.
Think Hummer for being stuck in some lame GM dealer begging them to fix several factory flaws for a brand new vehicle that you've only had three weeks. Only to be told either, "We don't work on Hummers here" or "We don't have the parts for that mirror, windshield wiper motor, Transmission, stereo amp, disc changer, ___?___ (insert your factory defect here), is on back order it will take two or three weeks.
Jim
03' Pewter, LUX H-2
00' K3500 Crew Cab
69' Toyota FJ-40 Land Cruiser
71' 427 FJ-40 Land Cruiser
02' Nissan Maxima SE