Although sales and service are run by different people, they are related in CSI. If the service people are not giving you the assistance you need, try getting the sales manager/GM involved. I get involved in alot of service issues and am able to put some heat on the advisors and the techs. It doesnt always work, but most of the time I do get results for the owner. You can use any dealership you chose for service, but you should expect the best service from where you purchased your truck. We should all give you the time and treatment you deserve.
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