Bad service huh? That blows!
I bought my H2 at Sherman Oaks but when I needed a tranny-transplant...Thousand Oaks had the part and could do the change-out faster. Sherman Oaks even told me to go there if they could do it faster....it was all about getting my H2 back on the road again!
Now get this: even though I didn't buy my H2 at T.O. Hummer.....it didn't take a brain surgeon for them to figure out that IF they take care of me...my next Hummer purchase may well be from them.
If you frequent that dealership and they make you happy....you'd likely buy your next Hummer from them. It is disgustingly short-sighted on their part to turn you away. That's like turning down a seed cause you can't see it could become a plant.
On top of that... "RLTH2" is right: they make lots of money on service: everytime they fix something GM sends them money.
Course...I shouldn't condemn them too badly: Parkway will be doing a Hummer Happening with our club down the line....so we'll take their free food, drinks and prize give-aways.....but we'd better not hear of this happening again!
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