[MxHonda]

My salesman (an older Cadillac guy) called me on my cell phone @ 8pm on Saturday night because he found out I was there while the car carrier was unloading my H3 and he was not. He was as excited about my H3 arriving as I was! We talked for about 5 minutes about my experience.

When a salesperson shows alot of excitement about a product, that product will sell.

He called me today to tell me it would be ready tomorrow around 1pm because he had to send the new H3's back through detailing 2 times to get them just the way he wanted...

What he probably meant was that he had an earlier delivery and would not get to mine until 1pm, but his "detailing" approach made me belive that he really cared.

Perception is everything...