I'll send your message to my "higher up freind" at 4 WHeel Parts. Sounds like the guy that was helping you is a total Fing Tard.
You'll love the Rancho's. I went wheeling today for the second time with them. SWEEEEEEEEEEET! I can't post pics anymore with my laptop. IT BS won't let me download the software.
RARRRRRR!!111
I'm sure the others will post some.
I left the Rancho's at 7 front/ 6 rear. That's what they are set at for the road with my 35's and work great. Less body roll and doesn't jar you on the washboard bumps.
The one thing I forgot to mention is the rust that appears by the switch where you adjust the numbers. I have gotten this on all my Rancho shocks. I think it's due to not thoroughly cleaning them though.
Other than that they get a +1 from me!