[humdoug]

I took me 1 hour to explain the roof rail problem to the parts manager at Wright. He didn't believe there was a problem. I even cited the part numbers and he told me he would check. The next day he called me and told me he ordered new rails. About two weeks later I received a call from the parts manager telling me my new roof rails are in. He told me service would call to schedule the work. Three days later, no call. Guess I'll call service myself and set it up.

Can't wait till I get their survey to fill out! Thats how to express yourself!!!