I know in the past I've been less than pleased with some of the service I have received at Sac HUMMER.
I started this thread to let you know they have really stepped it up!
My last service before I went to the Rubicon resulted in my locker switch not being plugged in, hence my first day on the 'Con was perfomed without a locker
One of the Sales Reps that read this board approached me about it. A meeting was called...
Since then, I have been receiving follow-up phone calls asking if I was happy with my recent service and if there was anything I needed, to call back and let them know.
Then, when I returned from MOAB, my truck developed a new "issue". First I took it to the above mentioned nameless individual, and asked him if he thought the behaviour was normal. His answer was definitely NO.
He said he would get me a loaner if I brought it in on Friday. I said "Really?" "I've never had one, didn't know you had them, that would be great considering that rental car thing has always been a rotten experience". Perplexed, he said he would be right back. When he came back he said all the loaners were out, but he would work something out.
I showed up the next morning,
He had left me his personal H3!!!
Now THAT is service! I returned his truck, a beautiful Midnight Blue Metallic, Lux/Adventure/Chrome pak, sweet, and picked up an H2!
So cool, I am so happy with my Dealer now. 
But there is MORE!!!
Remember when a thread was posted about how Hummer helped the Rubicon by making a rather large cash donation to the Rubicon Trail Foundation???
Well, when I brought it to this above mentioned namless persons attention, I also mentioned that the HUMMER donation was going to be used to sponsor a Rubicon Trail Work weekend. I asked this person if he would like to donate some volunteers to attend the weekend?
HE DID AND THEY DID!!!!!
Here is a pick of our HUMMER techs working on a Walker Hill / Bridge Project!
They busted their butts and we should all be proud of how HUMMER of SACRAMENTO has stepped up!!!
LOVE YOU GUYS!!!!
They also received (forgive me if I get this wrong) A Master Dealership Award!!
HA!!!!