Re: Hiss- Uh Oh- big problem...
LOL, thanks everyone!
Just got home. Picked up my H3 about noon today. Everything was back to perfect. NOT a grease spot anywhere from everything that was torn apart. They had detailed the interior and the exterior. They said they had cleaned all of the duct work and deodorized it. The carpet was also cleaned and smelled great. The truck actually had a new car smell again.
On the road, it was quiet. No queaks. I turned on the heat and the air and it smelled like the same stuff they put on the carpet. No antifreeze smell.
I commended them for their work and told them how impressed I was. Frankly, it seemed really odd...I am not used to that kind of service. They did make sure to tell me that I would likely receive a service survey in the mail. They asked that I rate them excellent. I am assuming that they receive some sort of incentives for this kind of rating. In this case, Wally McCarthy Cadillac/Hummer is deserving.
I am headed to North Dakota tomorrow again on a over night trip. I am confident that all issues were taken care of.
AND BY THE WAY- they replaced my roof rails!!!!!!!!!!!!!!!!!!!!!!!!!! LOL
Lastly, I must say I enjoyed the Cadillac rental. It was kinda fun to drive for 24 hours. But, it's still not as fun to drive as my H3...
(Wpage- no inital symptoms- I had never had the heater on. It just suddenly happened)
(Ree- I will PM you with the service writer's name)
|