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Old 09-19-2006, 01:09 AM
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Join Date: Apr 2004
Location: NV
Posts: 310
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Default Re: roof rails - cracked - dealer / gm issues

Quote:
Originally Posted by Mark805
I tried this last year and it said my vin is waiting to be added. I checked it today and its STILL waiting.

i had the same problem with my vin, i called and the lady said that if dealer paper work does not match exactly the computer kicks it out, she added my vin manually and it showed up instantly...
here is what they sent me....

Dear Mr. *****
Thank you for your interest in the Owner Center at MyGMLink.com. We sincerely apologize for any inconveniences you may have experienced while trying to register your vehicle.

To date, we were not provided with your Vehicle Identification Number (VIN); therefore, we were unable to assist you. Please provide the VIN, so that we may assist you in adding your VIN to your profile.

Once again, thank you for your interest in the Owner Center at MyGMLink.com. If you have any further questions, please contact us at the Owner Center Customer Assistance Center at 866-694-6546. We are available seven days a week from 8:00 a.m. to 11:00 p.m. Eastern Time Zone.

Sincerely,

The Owner Center Consumer Support Team
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