[Scouts Out]

WRIGHT SUCKS.... if you look up my past posts you could see, but here is a summary

First visit everyone on here tells me I have a bad encoder motor, Wright of course tell me "could not replicate message" and send me home. I make it two miles before it all happens again. I take photos and return and they hook me up with a free H3 rental and calls Borg warner and they take care of me. That is the last good thing to happen at their service department. The next service manager comes in and tells me in June there are no new roof rails and the fact my vents do not close flush and every other hummer's do is a bad dash and he would have to replace the entire dash to do that and it would need to be in the shop for a week and might not be covered under warranty.

That service manager left and in came some chick with a weird spelled name who tells in me July that there are no new roof rails and she ever heard of it and it is probably an internet rumor. I told her Cocharan was replacing them and provided her the parts number. After having to admit that the new roof rails were not a figment of the internet her quote was just because there is a part number does to mean we have it. Using the parts number provided by FSTop I call the parts department day and they have them in stock. I call back the chic and she tells me she checked and that they are actually old roof rails who came in when they ordered the new ones so proof to her the new ones do not exsist.

The next service manager tells me that the Jack recall is not an issue unless I plan on using it "allot". I ask about the roof rails and he quotes a bulliten they "just got" saying not to replace the roof rails or they will not get paid. I got agrivated then and told him the FU****** bulliten was at least 4 months old and they had the roof rails in their inventory and I wanted to talk to the overall manager. I leave him a message and before he calls me back the service manager calls back and not only do they have them in inventory but there is a set back there with my name on.

So I have two choices, either they are dumb and do not read their own bulliten or they are lazy trying to avoid work, I have an appointment to get the roof rails fixed, look at a possible broken shock, rotate the tires, oil change, and fix my vents.

I will let you know how it goes

I was very pleased with the sales department, Todd was great. I hate having to take a day off to have them tell me wrong information.