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Originally Posted by RubHer Yellow Ducky
YES !
Thats a VERY GOOD GUESS...
RYD
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Not really! Force an issue in front of an arbitrator first. Their ruling must be complied with by GM, but not by you. So, go that route first, and if you lose in arbitration, go for the attorney.
However, you say you take the ipod in every night, is there a power hookup for the ipod that is still connected? I'm sure you checked that installation. (I'm not familiar with an ipod so not sure if there are any power wires or not.)
Information is contained in your owner's manual.
Have you tried step Two?
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the HUMMER Consumer Relations Manager by calling
1-866-HUMMER6 (486-6376), Customer Assistance
prompt. In Canada, contact GM of Canada Customer
Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
• Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the top
left of the instrument panel and visible through the
windshield.)
• Dealership name and location
• Vehicle delivery date and present mileage
When contacting HUMMER, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty.
Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.Contact the BBB Auto Line Program using the toll-free
telephone number or write them at:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800- 955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.