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Originally Posted by MisterE
Hey HUMMJAY,
I believe my dealer is going to bat for me. BUT at this point I am still out the $$ for an altenator and I just discovered that my drivers side inner wheelwell also has about a 6" inch crack running horizontal along with it (second time this has happend to my vehicle at a Hummer Happening).
I understand the position of the dealership BUT I had many emails with the dealership asking about when they were going to hold another Hummer Happening as I had fun at the last one (which my sales person was at and they were more involved in) and the person I communicated with NEVER EXPRESSED this one would be any different. So I do give them some fault for giving me the impression this one would be like the last event, do I totally fault them, no, nor do I give them the majority of the blame. But I do find it a bit disappointing that the dealership gave me the impression they were involved but passes the buck to GM for not doing it under warranty (but I agree with GM as it exceeded depth of water). Hummer Happening admits no fault because they contracted to GMR works but I paid my $$ to Hummer Happening, everything was advertised as Hummer Happening and the Dealerships were not totally distancing themselves from Hummer Happening regardless HOW much they were involved. Yes I know in this economy no one has unlimited money but this isn't a 500 part there is mark up! Someone should step up to the plate, fix the vehicles and put it to rest before word of mouth makes this worse.
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As i said befor $500 is a rip for an alt. job, they are sertanly taking you for a ride there ($100 part 2 hrs labor @ $75 per = $250,, if they wanted to be nice about it ) as for the person you emailed I will bet they had never ben to this place befor nor could they forsee how it would be run.GM will not sponsor dealer run events so dealers dont do them. the event team hired by Rworks ( a company called O'Brians ) did a very poor job of running venue, they had no clue how to run an event of that size, or how to navigate the terrain.