I was at Medved once. I saw what to me was a giant red flag posted in all of the sales offices on a piece of printer paper, something to the effect of: "A manditory charge of $xxx will be added to every vehicle for diddly squat, and it is non-negotiable." That was likely a key insight into exactly the kind of business they practiced, and what I should expect to deal with should I have purchased a vehicle there. IMHO, of course.
I'm sorry you had to go through so much trouble with them.
