You've got to be joking?!?!?!?!?!?! She offered to send you BBB and/or forms for the Attorney General?!?!? Your groan is so loud, too, from what I heard on your sound link! My GM Customer Service Rep told me, too, that whatever the GM/Hummer field rep comes back with, is what he had to stand by... no matter what. I had quite a few problems other than the brake groan, so maybe that's why I got something from them. Brake groan, cylinder head, stabil-itrak, hood re-paint (twice), peeling A-pillar mouldings, now waiting on 2nd pair of mouldings, etc., etc. I had been without the H3 for long periods at a time.
I'd be very upset, fourfourto.
Can you ask for the next person above your GM Customer Service rep? Was she the first person you spoke to, or the second? I had to go to the second person .. the first could only do so much ..like check with the Service Manager.
Does yours still sound as bad as it did in the link you had posted???? How can they call that normal????