Re: Service department needs people skills!!!
The problem dealership is Rizza Hummer in Tinley. They suck!
We didn't buy the car from there because of the horror stories we had heard. When we were looking to buy, Rizza only had 4 H3's available....so we ended up buying at Naperville Hummer where they had over 30 to choose from.
The only reason I took it to Rizza for service is because I can get there in 20 minutes....whereas it takes almost an hour to get out to Naperville.
This is Rizza's last crack at it. I won't ever take it back there if they don't get it right this time. The only positive thing I can say is that they've gotten me a rental every time it has been in for service.
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