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Originally Posted by A.Anderson
If you feel that the rough idle is coming than you should probally check in at the dealer soon. There is some factory "issues" with idle and deceleration tuning where the pedal is closed and the truck run a bit rough. We can clean that up quite a bit (part of our normal tune up)
As far as the price guys. The special we ran was nothing to do with this website or that website. It was an introductary special to promote our new (not new anymore) H3 tuning. I'm sorry that you didn't see the special but being hostile is not going to get anywhere with us. In the meantime we will continue to make happy customers at our normal price of $199 unless we feel the need to run another special.
There have been nothing but satisfied and happy customers coming from us. If you do not feel that extra $50 is worth it than fine do not buy it. Hell the gas mileage improvement alone will pay for the extra $50 in no time.
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ok, so nowhere did I bi*ch about the cost being an extra $50. In fact, somewhere I defended the fact it was a good price even at $200. Now you turn into a cockknocker? I was never hostile, in fact I was DEFENDING you.
Basic customer service (I was CS manager), you do not vilify your customers, no matter how much it pisses you off. Good discussion, disagreement, no problem (the customer isn't always right). But to turn into a complete f*cknut is absolutely ridiculous. I was seriously considering this at $200, and now there is not only NO CHANCE I will buy your tune, I will likely bash you not because of your prices which are reasonable, but because you are an ASS!