Typical. A while back I marked mine and asked the dealer to rotate when I had it in for other service. They did front to back only, no cross over.
I called and told them they did it wrong. The service writer told me, "no we did it right, per specs." I countered, "hmmm, they're marked so I can tell which are which, and NO you did not do it right." His reply, "let me talk to the tech." A moment later, "he said he did it the right way."
When you're dealing this this kind of mentality, you can't help but find the time to do this stuff yourself.
I'm sure the techs are just being lazy by doing one side at a time. But you wonder if they're doing it intentionally, hoping your tires wear sooner and that you'll come to them for replacements.
And yes it does matter if it's done right.
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If I do this myself does any one know the lug torque spec for the H3?
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Doesn't it say in the manual? RTM.