Some customers may state that the Power Seat Switch will work in the opposite direction.
Example: The customer will move the switch forward and the seat will go backwards.
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Recommendation/Instructions:
Do not replace the memory seat module or switch the wiring at the Power Seat Switch. A software anomaly exists with the memory seat module. Reprogram the driver seat module with updated software in Bulletin # 04-08-50-016B to resolve this concern.
Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.