Quote:
Originally posted by Dani:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Bill1065:
The real deal goes over in the little finance room, not necessarily on the showroom floor with the sales reps' figures. The Finance guy even turned the computer screen toward me, like the computer never makes a mistake. But my little laptop said his big ole computer was $300 wrong, upon which he admitted the "mistake" in his calculations.
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My finance idiot decided to jack the interest rate by almost 4% when we decided not to take the Vesco (interior protection for cloth seats) and Gap insurance coverages that the dealership never offered us.....they just added them on and acted stunned when we chose to decline. Now they're giving us a hard time because we don't want to pay their ridiculous interest rate and want to use our own finance company (who is financing us with a rate that's almost half the dealer's rate). Anyone have any suggestions?
Not to mention the fact that I've had the vehicle for almost 2 full weeks and last night was the first time we'd heard a thing about the rate changing. We'd already signed all the paperwork. </div></BLOCKQUOTE>What do you mean you've signed? Have you closed with your finance company, gone through whichever finance company he was trying to get you to use or what?
You'll get a satisfaction survey you'l be able to fill out. You're F&I guy gets more commission by who he uses. If he did something shady, contact your attorney general's consumer protection division if the dealership doesn't want to do anything about it.
Hummer has nothing to do with it and will not be able to help much. The AG can investigate and if they find something THEN you can bet Hummer is going to do something then anyway.
Many times this is not indicative of the dealership, just the F&I person or department but it could be that the dealership just lets something like that happen.