[Big Dad]

Dude, looks like a dent.

I'd tell that general manager that you want them to have it repaired, you know, like at dent wizard. I'd also remind them that you'll feel pretty screwed if they don't make it right. I seriously doubt that a couple of hundred dollars out of their pocket is worth not having you as a future customer.

Our Excursion had a leaking/chaffed coolant line that was going to cost 1200 bucks. It wasn't covered under the so-called bumper-to-bumper warranty. The general manager handed me the phone and after 1 call to Ford customer service reminding them that they installed the coolant lines and I wasn't happy. Well, Ford bellied up to the bar and paid it in order to keep me as a future customer.

Anyways, that's just my opinion. Don't let them screw you...you work hard for your money. Bad PR is bad for business and every business major knows it.

If the gen/man tries the "whole fleet has the same problem" garbage aks him if it's ok for you to go out and count all of the H3's with basketball dents on their roofs. Don't forget that your time is worth something also. Back and forth to the dealer. I'd remind them that I was starting to feel really Pi$$ed off as a customer.

I honestly think they'll make it right for you...if you insist that they do.