[nychot]

HERE'S A LIITLE EXAMPLE ABOUT HOW ONSTAR DOESNT LIVE UP TO WHAT IT CLAIMS IT WILL DO FOR YOU 24 HOUR 7 DAY ROADSIDE SERVICE. YESTERDAY WE HAD A FLAT IN OUR GARAGE. I CALLED ONSTAR ON THEIR 888 NUMBER AND THEY SAID THEY WOULD GET SOMEONE OUT TO FIX IT. AN HOUR LATER THEY CALLED TO SAY THAT THE SERVICE PEOPLE CALLED THEM TO SAY THAT THEY DIDNT COVER MY AREA. I SAID FIND SOMEONE WHO DOES. ONSTAR ROAD SERVICE COULDNT FIND ANYONE. I LIVE IN A POPULATED SUBURB NOT IN THE MIDDLE OF THE DESERT. THEY TOLD ME TO FIND SOMEONE THAN THAT I COULD SEND ONSTAR THE BILL WITH THE PROVISO THAT THEY WOULD 'EVALUATE' THE BILL AND DETERMINE WHETHER THEY WOULD PAY ALL OR SOME OF IT, BUT THEY COUDN;T TELL ME WHAT THEIR LIMIT WAS. IT GETS WORSE. THIS IS A 2007 H3. WE HAVE NEVER HAD A FLAT AND THE SPARE HAS NEVER BEEN TAKEN OFF. SO I FOUND A TOW GUY WHO CAME OUT. AS IT TURNED OUT THE KEY TO REMOVE THE SPARE TIRE WAS NEVER PUT IN THE VEHICLE. THE GUY WHO CAME OUT WAS SORRY, BUT HAD TO CHARGE ME FIFTY DOLLARS. SO NOW I HAVE A FLAT ON THE ONE VEHICLE WITH HAVE SITTING IN THE GARAGE AND WILL NOW PROBABLY HAVE TO GET IT TOWED TO A GARAGE -- AGAIN OUT OF MY POCKET AND HAVE THE BAD TIRE FIXED AND THEN ARRANGE WITH THE HUMMER DEALER TO GET ME A NEW KEY -- IF THEY CAN. TALK ABOUT A FKD UP SUNDAY WITH ONSTAR AND HUMMER. I WAS TOLD BY THE GUY WHO CAME OUT THAT ONSTAR NEGOTIATES THE CHEAPEST DEALS WITH ROADSIDE SERVICE PROVIDERS AND DOESNT GIVE A DAMN ABOUT THE CUSTOMERS WHO HAVE IT. I WENT ONLINE AND SEE NUMEROUS CASES OF ONSTAR SUBSCRIBERS WHO ARE LEFT ABANDONED. I GUESS ITS BACK TO AAA.