I think Kenobi just got fawked by the dark side of that dealership.
That whole story sounds like BS to me!!! They should have gave him an order number, option to track his order, and the print out of all options (as mentioned above). I would list your dealer and "sales professional's" name...as others may have an inside contact to that dealer. Depending on where you are at, you may only have one dealer in that area. If you do have more than one, I'd walk or go back and talk to the sales manager and give him the WTF speach.
As long as finance is owrking, you should be able to get a check back immediately. If they didn;t cash it, just cancel it if you can;t work out a deal. I'd be pi$$ed off!!!!
