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Originally Posted by ryanh2
I just got my truck back from having some paint chips fixed under warranty. I bought mine as a GM certified vehicle wich gave me a 5 year 100k mile warranty. So far I have had powerfold mirrors, waterpump, steeringbox, side steps replaced and the paint work done with no questions asked. Is there another dealer close to you. Any GM dealer can do the repair. Maybe someone you know has a in with a service writer somewhere. Try telling them you followed page 4-36 in the manual on how to drive in mud. How can they tell you how to drive in mud and then give you a hard time for doing so.
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I agree with ryanh2. If its possible for you to find another dealership it might be to your benefit, if they havent already started the tear down. I have had quite a few things fixed under warranty that had happened off road, in the mud, in the water, etc. It was explained to me that the warranty covers events that may happen off road as well as on, and they have made good on that.
Good luck, keep us posted.