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Originally Posted by densonfrnc
No it is running its just sometimes they come on and sometimes they dont
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And they both react the same way? Or are you only trying the one side?
What about the back?
If they both react the same way its doubtful both are faulty at the same time, although coincidentally, it could happen.
Probably the switch not working right or you are doing something wrong.
Read the manual again to make sure you aren't pressing the back heater, then the back and butt heather or you are pressing it three times and shutting it off and thinkings it not working.
Sorry, just without seeing it personally its hard to figure out whats wrong other than "user error". No offense.