This is the reply received from TrailDuty.
A complete H-CAM system will ship today and be with you later this week. Please try the new system (you may just want to connect it before installing anything) and see if it solves the problem. Please return all that you do not use to us and let us know the cost of shipping and we will reimburse you (or you can use our DHL account # - xxxxxxxxx
Apologies for the inconvenience.
Phil.
Before that he offers to send me a HitchCAM monitor just to test my camera.
Great support AAA+
