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Old 04-15-2004, 10:23 PM
MickerH-1 MickerH-1 is offline
 
Join Date: Apr 2004
Location: Biodiesel Heaven
Posts: 12
MickerH-1 is off the scale
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Greeeeat news! Exhaust manifold bolts ARE related parts and AM General verified that although a grey area, it is a covered item and I had to go through all the B.S. MYSELF and get it approved. The Dealer, Fitzpatrick Chevrolet in Concord Ca. automatically told me that my inlet tube repair wasn't covered without even checking then I found out it WAS by JUST READING MY OWNER"S MANUAL! It was going to be a $1,600 job and they were charging me $600 for the inlet tube alone. I called HUMMER Sacramento and it was $134.00 and Pleasanton wanted $118. HUMMER OWNERS BEWARE, Avoid FITZPATRICK HUMMER AT ALL COSTS! EVEN FOR WARRANTY WORK. I was told I was crazy for being there with my H-1 by a fellow H-1 owner there getting some gaskets as I was standing in the service drive. When I was called the next day after they broke the exhaust mainfold bolt off then said the cost of the job went up to $4,800 I went ballistic. These people shouldn't be allowed to touch an H-1 and given their attitude toward me from the get-go and the whole time, I am NEVER GOING BACK. I work for a police agency and am a real estate broker. I also appear on a TV show in the S.F. Bay Area and word of mouth is a strong tool. Had only one mistake been caught then a different attitude displayed, I wouldn't be flaming these monkeys. But it was one thing after another and in MY opinion, I think they are crooks. It may be worth someones time if they are in the business of investigation to find out how many OTHER people have been charged and overcharged for warranty work at this place. I own a 92 Corvette and a 2000 Escalade and the Cadillac dealer worships the ground you walk on in there. The factory sends you regular magazines about product and invitations to events, etc. I do not know how this place stays in operation other than they know GM only and an H-1 is a bother to them and think an H-1 owner has money to throw away and they go for the jugular. Hate is a strong word, but I haven't been so close to getting physical in my life. I told them to their face they were dishonest and that I had lost all confidence. I also indicated that when the job is done it is going to ANOTHER HUMMER dealer to have the job double checked and I am keeping ALL of the parts to send to AM General for examination. AM General is why I didn't just get my rig fixed and throw it way. The factory has the Cadillac dealer attitude and I would definately buy another H-1. O.K., I feel better now.
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