You must remove the plastic "thingy" at the rear of the rails. I used a medium flat blade screw driver to pry them up. As you gently do this you will see where the grabbing points are for the end piece. Use care with these as they are easy to break.
The dealership told me to "just pull harder" on them. They were right.
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"My reading of history convinces me that most bad government results from too much government."---Thomas Jefferson
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