Diane, did you have this radio speaker problem from the start, or is it something new?
Of course the dealer should treat you right, that is their job, regardless when you bought the auto. I could be mistaken, warranty work is free to customers, but manufacturers pay dealers for their service. Service business could be a bigger part of business or profit of a dealership than selling cars. When you take your service job there, smart dealers should do their best to treat you right, do the job right and get you out on time, so you will come back again, in theory. I have been lucky, all dealers and mechanics I have used have been honest & very professional.
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